Housekeeping Cart：the behind-the-scenes hero of hotel service

In the huge system of hotel operation, room and mouth car may be an easy to be overlooked, but in fact, it is a crucial existence. It is like a quietly working hero behind the scenes, carrying all kinds of materials of hotel room service, shuttling between various floors and rooms of the hotel, providing guests with comfortable and convenient service experience.

From the early morning, the room attendant pushes the car to start the day's work, replacing clean linen and replenishing toiletries for guests, to collecting used items at night, the car is always around. It is not only a means of transportation of materials, but also a guarantee for the efficiency and quality of hotel services. A suitable car can make the work of room attendants more handy, improve work efficiency and reduce unnecessary physical consumption. At the same time, it can also ensure that the items required by the guests are delivered in a timely manner, and improve the satisfaction of the guests. Therefore, how to choose a high-quality, suitable car, has become an important issue that hotel managers can not be ignored.

(1) The appearance level is justice, and the appearance design should attract attention

In this era of appearance level supremacy, the appearance design of the hotel room car can not be ignored. When a beautiful and elegant, strong texture of the car shuttle in the hotel corridor, it is not only a service tool, more like a flow of ornaments, to add a unique charm to the hotel. A well-designed cabin car can be integrated with the overall decoration style of the hotel to enhance the overall image of the hotel. For example, a major European luxury style hotel, if equipped with a simple and modern car design, it will appear out of place; Choosing a car with retro carving and golden decorative lines can perfectly match the atmosphere of the hotel, so that guests can feel the high-quality service of the hotel in every detail. In addition, the exterior design of the car can also be integrated into the hotel's brand elements, such as the hotel's logo, theme color, etc., to further strengthen the brand image and deepen the guests' impression of the hotel.

(2) Practical first, functional design needs to be considered

The functional design of the hotel room car is directly related to the efficiency and quality of the room service. First of all, large storage space is essential. Room attendants need to place all kinds of linen, toiletries, cleaning tools, etc., in the car, so the interior space of the car should be large enough to meet the service needs of the day. For example, some large hotel room car, the internal use of multi-layer design, each layer has a different size and use, can be stored bed sheets, quilt covers, towels, etc., convenient sorting and access. Secondly, proper zoning design is also crucial. Placing different types of items in different areas can avoid confusion and improve work efficiency. For example, put cleaning tools in a special area on the ground floor and disposable toiletries in an easily accessible location on the top floor. In addition, the design of the lock can ensure the safety of the items, especially some valuables or items requiring special storage, such as high-grade spare parts, items left behind by guests, etc., the lock can prevent the loss of items or being taken by mistake.

(3) Material determines quality, and durability is the key

The material of the garage car directly affects its service life and performance. At present, the common materials on the market are stainless steel, plastic, aluminum alloy and so on. Stainless steel door car has the advantages of rust prevention, corrosion resistance, strong and durable, can bear large weight, suitable for use in various environments. In some humid environments, such as hotels near the seaside, stainless steel car will not rust because of moisture, to ensure the normal use of the car. The plastic car is relatively light and the price is relatively close to the people, but its load-bearing capacity and durability are relatively weak, suitable for some small hotels with low use frequency and light weight of the car. The aluminum alloy door car has some advantages of stainless steel and plastic, which is both lightweight and has a certain strength, but the price may be higher. When choosing the material of the car, the hotel needs to consider its own use needs, budget and maintenance costs.

(4) See the details, the quality of accessories can not be forgotten

Although the accessories are small, they play a key role in the use of the house car. The silent universal wheel is one of the indispensable accessories of the house car. In places such as hotels that need to maintain a quiet environment, the silent universal wheel can allow the entrance car to move without noise and avoid disturbing the rest of the guests. The high-quality universal wheel also has the characteristics of flexible steering and wear resistance, which can easily cope with various ground conditions and reduce the loss of the car. The quality of the handle can not be ignored, and the comfortable and non-slip handle can make the room attendant save effort and improve work efficiency when pushing the door car. In addition, small accessories such as connectors and hooks of the car also need to choose high-quality products to ensure that the overall structure of the car is stable and avoid loosening and falling off during use.

Choosing a suitable hotel car is not easy, need to consider the appearance design, functional design, material and accessories quality and other aspects. The appearance design should match the hotel style to enhance the overall image of the hotel; Functional design should be practical to meet the various needs of room service; The material should be strong and durable to ensure long-term use; The quality of spare parts should be reliable to ensure the normal operation of the house car. It is hoped that the hotel managers can start from these points when choosing the hotel car, combined with the actual situation of the hotel itself, carefully selected, so that the hotel car can become the right assistant to improve the service quality of the hotel, bring more quality and efficient service experience to the guests, stand out in the fierce market competition, and win the favor and trust of the guests.